Thursday, July 14, 2016

Can Smart Tech Save Policing?

A few years ago I saw a presentation by Verint, the company that listens in on phone calls with customer reps.

According to them, they they can evaluate the tone of the conversation as well as key words.

If the tone reaches a certain threshold or if certain key words pop up they can predict with apparent certainty loss of the customer.

So when will the police cams get AI and start picking up on he interaction.

There are obviously two sides to this issue and it would help to have an impartial real time evaluation.

Is this the future of Robocop?

What do you think?

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